Remote Video Consultations

Remote consultations are an alternative to face-to-face appointments, with some randomized controlled trials demonstrating them to be acceptable, safe, and effective in patients with a range of conditions, including those with persistent pain.  They obviously have their limitations, as your therapist will be unable to carry out some specific tests, feel for tissue dysfunction and will not be able to provide any hands on treatment. However, a good experienced clinician will still be able to get a good indication of your condition and provide self help advice, education and effective specific exercise prescription.  So if you have just sprained your ankle or have had a bad back for years, we should still be able to help you!

All our therapists at Halton Physiotherapy have a considerable wealth of experience and will be able to guide you in the right direction to help improve or resolve your condition.  In the unlikely event we are unable to assist, we will still be able to direct you to a service that can, either through your GP or another provider.

For more information read our Remote Consultation Guide below:




  • You don't need a video consultation if a phone call will do.

  • Video consultations provide more visual information than a telephone call and can be more reassuring if you're anxious.

  • They are an alternative to face-to-face consultations if you are unable to leave your home

  • They can be a useful option to obtain expert advice and early intervention.

  • They have their limitations - there will be no hands-on clinical examination or treatment.




  • A good internet connection.

  • An Email address and mobile telephone (You require these to access our Pre-Consultation Assessment Form).

  • A quiet place where you won't be disturbed.

  • A computer, tablet or smartphone with a built-in camera and microphone.

  • Test your audio and video connection and adjust the settings so you can see and hear well (or get someone to do this for you).




  • Book a Remote Consulatation via our website or by Telephone - 01296 622007 or call Your Therapist directly.

  • You will be sent our online Pre-Consultation Assessment Form.  Please complete this in plenty of time before your consultation.  It gives an opportunity for you to tell us about your problem and also saves time during the consultation.

  • Prior to your appointment you will be sent a link via email to connect to Zoom (our chosen video platform).  If you are not familiar with Zoom, don't worry it is very straightforward to use.




  • Just before your appointment time, click the link sent from the Zoom email (if not found then check Spam.

  • Once connected you may enter a 'Waiting Room' area before being connected.  We endeavour to run to time but if your appointment is delayed for a few minutes please stay connected.

  • Once connected we will check the connection - say hello or wave when you see one of our Team (we may both have to fiddle a bit to get the sound and picture working well).




  • Look at the screen (there's no need to look directly at the camera).

  • If all goes well, the call will feel like a face to face appointment.

  • The camera can help to show us areas of pain or stiffness.  We do not expect you to get undressed, but please wear sensible and appropriate clothing for your condition (ie. wear shorts if it is a knee problem, vest top for a shoulder problem).

  • If we get cut off and can't reconnect, wait for a phone call.

  • When we have both said goodbye, disconnect.


Aylesbury, Wendover, Stoke Mandeville, Aston Clinton, Weston Turville, Tring, Berkhamstead, Amersham, Pitstone, Haddenham, Great Missenden, Princes Risborough, Hemel Hempstead, Waddesdon, Whitchurch, Chesham.


Conditions Treated

Low Back Pain, Slipped Disc, Prolapsed Disc, Spondylolisthesis, Neck Pain, Torticollis, Wry Neck, Cervical Spondylosis, Cervical Headaches, Shoulder Pain, Rotator Cuff Injury, Frozen Shoulder, Shoulder Impingement, Tennis Elbow, Golfers Elbow, Wrist Pain, Sprained Wrist, Hand Pain, Thoracic Outlet Syndrome, Thoracic Spine Pain, Sacroiliac Dysfunction, Hip Pain, Groin Strain, Thigh Strain, Hamstring Tear, Quadriceps Tear, Knee Pain, Meniscal Tear, Torn Cartilage, Jumpers Knee, Patella Tendinopathy, Patello-Femoral Dysfunction, Iliotibial Band Syndrome, Anterior Knee Pain, Growing Pains, Calf Pain, Shin Splints, Achilles Tendinopathy, Ankle Sprain, Foot Pain, Plantar Fasciitis, Over-pronation, Flat Feet, Biomechanical Problems, Post-Operative Rehabilitation, Pre-Operative Rehabilitation, Muscle Imbalance, Joint Stiffness, Osteoarthritis, Arthritis, Tendinitis, Bursitis, Muscle Tears, Joint Instability, Orthotics, Pilates, Stress Fractures, Sciatica, Peripheral Neuropathy, Sprains and Strains, Sports Injuries.

© 2017 Halton Physiotherapy.  All rights reserved.

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